I heard a very good piece of advice recently, “question everything!” This is something I’ve been brought up to do, something I do daily and I think is a crucial skill within being an entrepreneur. The art of looking at the norm or a product and questioning, “Why does this have to be this way?” and “How could things be improved?” Nothing has to remain the same and nothing should remain unchallenged. That is exactly what entrepreneurs are, they are business challengers.
Questioning things is a deep part of my personality. I believe it improves processes, teams, and business. This aspect of my personality and my willingness to question things, leads me on to the focus of this post. What is the impact of my personality on our business team and on their learning?
Hills (2001:33) defines personality as “the probability of a particular set of behaviours occurring” and considers that “personality drives the nature of interactions between people.” From this evaluation, we can consider personality types are crucial to effective communication between people which is, in turn, crucial to developing an effective team. At first glance, this seems challenging, that who you are and how you are perceived directly impacts on our team. But from previous experience within teams, I would say aspects of my personality have been initially misinterpreted which have had an impact on the team. Once the team has got to know who I am and how I work, the impact is lessened dramatically.
So the questioning begins with my personality type. Well, I could list off a variety of attributes I think I have, but the most effective method of assessing this stems from the Myers Briggs Type Inventory. This comes in the form of a questionnaire and focuses on types of personalities leading to certain likely behaviours. A participant answers certain questions and is labelled a type. My type, is as always, an INTJ, which is apparently quite rare. I have been this type since I took the inventory, ten years ago. The only aspect that has changed, is that gradually, I’m becoming less of a strict thinker, representing the fact I consider people and their feelings on board. I also attempt to be more risk taking and go a little more on my gut instinct.
My results are as follows;
I’m 44% introvert – thought orientated, deep thinker, recharge alone
88% intuitive – seek pattern recognition and meaning
12% thinking – Objective, logical, deductive decision maker
33% judging – Seeks organised and structured learning.
From these results, you can begin to gleam what sort of person I am.
Another method of personality labelling has been put forward by Cattell and Kline (1977) and focuses on personality traits: 16 of them. Within their questionnaire, again you answer a serious of questions and the outcome is you are rated between 0-4 for each trait. The closer you are to 4, the more you are considered to hold the personality trait.
My results were as follows:
Warmth – 2.6
Reasoning – 3.4
Emotional stability – 2.6
Dominance – 3
Rule conscious – 2.4
Social boldness – 1.2
Sensitivity – 2.7
Vigilance – 0.6
Abstractedness – 3.3
Privateness – 1.6
Apprehension – 1.7
Openness to change – 3
Self-reliance – 2.8
Perfectionism – 2.1
Tension – 1
So far within my learning, I have focused on self-awareness and self-reflection. This is the starting point. But I’m yet to consider what these results mean in the sense of the team and question the impact of my personality on the team.
Looking at the results so far, the picture paints an introverted, pragmatic individual. One who reacts based on rationality and judgement over feelings. Someone who seeks out meaning, challenges and can be detached and self-reliant. A dominant personality, who welcomes idea exploration and is always open to change.
As Hills (2001) suggests, it is the people within the team that make the team, hence knowing the people within the team and how they interact is so crucial. Consequently, it is the personalities, the mixture of personalities and understanding of those personalities that is the most important in determining the success of a team. Hills (2001) discusses many barriers to team development and effective team learning, but there were two points, which instantly stuck out to me. He considered two of the barriers are (and he listed many), the detached learner and the self-sufficient learner. These are two aspects of my personality (I am quite detached and I am very self-sufficient) that I have never questioned how they would impact the team.
The detached learner is an introvert, one that doesn’t rely on people, one that needs to process information often in isolation before reflecting back into the group. This personality can be misunderstood, considered aloof and is hard to grasp by learners that like learning alongside other people. Consequently, my quietness in meetings, sitting a part and often leaving a meeting at the end to be on my own, can be (and on reflection, has been) mis-interpreted. It gives off the air of someone who doesn’t actively want to be involved and someone who isn’t interested in engaging with the group on a personal level. This couldn’t be further from the truth it is just the way I naturally am within a business environment.
The self-sufficient aspect has always been something I saw as a strong point. I take ownership of my own learning and I manage my own learning effectively. I don’t bring what I learn back into the team and I don’t actively involve them in the process, I often feel I don’t have to, after all I’m the one engaging in the learning process. Hence, I can come across as the one who seems to know everything or may be more aptly, “the one who think she knows everything”. But within a team learning business environment, I’m not being a team learner and I’m not ensuring the sustainability of the group. I am pocketing knowledge in secret.
Consequently, as a team, we need to take two steps. We need to first learn about our personalities, question them and understand what we do to then communicate that into the team. Secondly, we need to listen to others and how their personality may impact on the team. As a team and as individuals, assessing personality and behaviour, we need to appreciate the importance of diversity. We have a lot of differences, that instead of rejecting; we could focus on as being complimentary when paired together.
Moreover, the key to an effective team is compromise. It is about accepting how you are and how others are and working together on the business in the middle ground. Whilst having awareness, that if someone like me detaches, it is simply to think and reflect, and that will be of benefit to the team. Also, if someone else gets defensive or upset about feedback, it is because they are driven by their emotions; passion is always beneficial within a team. Most importantly, it is having the confidence to question the behaviours and personalities of others, to gain a greater insight and understanding.
As an individual, I can make small changes which will have a big difference, something which Anderson (2013) advocated in one of my previous blog posts. I can stick with the group more, even if just superficially during lectures, seminars and breaks. But I will take my lunch breaks alone; as this is the time I utilise to plan and reflect. In terms of sharing my learning, I can communicate more openly what I’m learning and highlight it within the group. I will stop looking at the learning from the point of view, what do I need to know and what does my business need to launch? Instead, I will look at it strategically considering, what will the team benefit from learning and what does the team need to launch our business.
These steps forward, couldn’t have been made without questioning things that are so natural within my interactions and learning processes; things I’ve never questioned before. Questioning enables progress and change. Therefore, question everything in business, including your personality.