On my entrepreneurial journey, i’m currently completing some market research based around the gluten free market. As a gluten freer myself, I see opportunities.
If you yourself follow a gluten free diet or know someone who does, it would be excellent if you could fill in/pass on my survey.
My biggest self learning point so far, is that I really love writing and i love theory. I absolutely love studying entrepreneurship.
Consequently, I would love to pursue at some point, a career as an academic. An academic within the area of business, entrepreneurship and involving people. Potentially sociology based. I really have enjoyed learning about all the theories of learning, entrepreneurship and team interaction. I could bury my head in books all day and write essays continously.
Comfortable within my own academic introversion.
My love of learning, i’ve realised stems from my love of thinking. Moreover, it is almost impossible to separate learning from thinking, one and the same (Marton and Ramsden 1998).
Marton and Ramsden. (1998) What Does it take to improve learning?, In Improving learning: New perspectives, ed P Ramsden, London: Kogan page.
Our team ended our team learning module on a high, with formed friendships, cohesion, evidence of team working and learning and increasing “psychological safety” in the group (Hills 2001). This is a stark contrast to the emotionally loaded response experienced when our old team was split up and the mourning experienced at the loss of the old team.
When our old team was split up, the emotional response was extreme and surprising. The old team functionally did not work; moreover, we didn’t necessarily get on as individuals when working together. In fact, after splitting up, as individuals, we get on a lot better now and it feels like tension has been relieved. Consequently, the expectation due to the failures of previous tasks, poor team working, lack of communication and tension building, was that we’d look forward to splitting up the team and a new beginning. This was an expectation I shared with members of both teams.
I was looking forward to engaging with business minds that had been placed with me, to compliment and challenge me, and for my existence in the new team, to do the same for others. I wanted to feel an enterprising spark, similar to what I had within Enactus and what I had at the beginning of my time with Gateshead Council, where by, I know there is really “something” within this collective of people and exciting things lie ahead, even if it is far from perfect at the moment. With the old team, we all felt nothing.
So when the team was split up, there was a significant amount of misplaced anger towards the lecturing staff for doing such a thing and anger directed towards members of our new team. It was also interesting because before the team swap, we’d heard lots about other members of the other team, so we united with many preconceived ideas of each other. I’m sure others had assumptions about me too. Surprisingly, even I felt up tipped and a bit resentful of this new team, which was completely unexpected, as I’d wished for the change so much.
However, week two was a lot more positive and we went through a process of discovery, realising that within this team whilst we were all very different, there was a good match of skills and differences. When we started discussing our business ideas, there was a spark there and a different type of energy. Moreover, as the weeks grew on, there grew a bond, where by the team, engaged in tasks for the team’s overall learning as a unit. Such learning could only take place, in situations where physical proximity was enabled. However, outside of meetings and physically working together, the bond by the end of the module wasn’t strong enough for distance learning as a unit, but it was a positive start. But within the progression towards the end of the module, there was a progression from group of emotional individuals into the beginnings of a team.
Within the team learning module, this is probably the module in which has enabled me to truly get the most out of my other modules and to challenge my preconceived strengths and weaknesses, whilst showing me how I can effectively contribute to the team. My biggest learning point has been the potential learning opportunities within the team itself, if team work and a team learning culture is fully embraced. I’ve learnt far more about myself, about business and about other people through my “interactions” and “experience” within my teams (Winstanley 2005). I’ve also realised that on reflection, all the high emotions and frustrations, as real and as personal they felt within the team, are actually a natural process of team learning and team formation. Perceived failings and difficulties was actually the team learning (Winstanley 2005).
The emotional response in the beginning of the new team could be put down to a new “learning shock” in which a new learning environment is formed and is completely unfamiliar and the learner experiences a state of shell shock (Winstanley 2005). Within the learning shock theory, learners experience feelings of disorientation, frustration, tension and desperately try to cling onto the familiar (Winstanley 2005). This can further be connected with Mezirow ‘s (1990) theory of “meaningful learning”, in which learners in new situations can experience a “narrow orientation”, in which they attempt to reject norms, that don’t coincide with what they already know. Within a team working environment, especially one that is enforced, even the most narrow orientation of learner within the team is forced to be more receptive and open themselves to new, uncomfortable experiences, that don’t accord with their “cognitive structure” (Mezirow 1990).
Such a process, enhances the “learning shock”, as the new team presents an unfamiliar, learning opportunity with a “bewildering set of new norms”, provoking a highly emotive response (Winstanley 2005). As such, self-doubt sets in, with the learners forced to re-evaluate their own identities and establish their position within the new group (Hills 2001). Winstanley’s “learning shock” theory can further be connected to her “thinking faults theory”, in which each learner experiencing the shock, goes through an array of emotions (2005).
Applying the “thinking faults”, theory to our team formation, the first stage is “catastrophising” in which the group change is perceived to be a much larger and extreme change that will have a huge fall out of impact, than in reality it is (Winstanley 2005). The second stage, is magnifying the negative, in which the team seeks out negatives within the new team and blows them out of proportion superficially (Winstanley 2005). Consequently, we sought out the perceived negatives we’d heard about our new members and instantly dismissed them and exaggerated within “this is never going to work” scenarios. We then move onto “externalisation and blame”, involving the learners to place inappropriate blame onto the external environment (Winstanley 2005). Our new team became extremely angry towards lecturing staff and coaches, in which we felt pushed into an uncomfortable situation. Moreover, this tension was even present in our interaction with each other, in which several members displayed the attitude of “I didn’t want this or you in my team”. The fourth stage of the thinking faults theory is “emotive reasoning”, which involves members desperately trying to make sense of their emotional responses, even if unexpected (Winstanley 2005). For myself, this involved romancing the previous team initially and considering that potentially we should have stayed as we were and it would have been easier. The final stage is “mind reading”, which is potentially the most damaging of all the stages (Winstanley 2005). Within this stage learners become aware that their frustrations might be shared by others within the team and try to guess what others are thinking about the situation and about them.
The theories of “learning shock” and “thinking faults” (Winstanley 2005), although difficult and frustrating, when applied to our team, go to some lengths at explaining the often unexpected emotional responses experienced. Moreover, this emotive situation, provoked positive discussions the next week, in which we found that most of our emotional responses and reasoning, had been completely unfounded. Consequently, applying Mezirow (1990) “Meaningful learning” theory, we began to establish a new cognitive structure within a new learning environment, forming new norms. Such constructivist theories of team learning ring true here (Gibbs 1981), in which our growing bond and progression through the weeks to the end of the module, can be considered to be a direct output of our construction of a new team learning environment.
It is interesting to explore through theories, that the response experienced during the formulation of the new team, was an emotive response to a change in learning environment and being placed into the unknown. It is positive that we turned these emotional responses into productive outputs and began building the team. As such, in future team changes and formation, it can be taken forward that such emotional responses are part of the process and can be used to make “transformative action” within team learning (Mezirow 1990).
Gibbs, G. (1981) Teaching Students to learn. Oxford: OUP
Hills, H. 2001. Team-Based Learning, Hampshire: Gower Publishing.
Mezirow, J. (1990) Fostering Critical Reflection in Adulthood – A guide to transformative and emancipationary learning. San Franciso: Jossey Bass
Winstanley, D. (2005) Personal Effectiveness. London: Chartered Institute of Personnel and Development.
Within week five, the business teams were shuffled around and new teams created. Within our learning in team’s module, we had an immediate task to consider group coaching as a tool and our team’s ability to coach itself. The team did not engage with the task collectively and only three people completed it, with the rest not taking part in the task. Consequently, learning as a team did not occur. In comparison, within week 11 we were asked to complete a financial task utilising a variety of formulas to assess a business and construct a financial spread sheet model in which these formulas would work. All members worked on the task and contributed and at the end of the task, after we’d received feedback, we concluded that as a collective we’d learnt by researching, experimenting, from each other, by actively being involved and through requesting lecture feedback. The question is why did team learning occur in one situation and not in the other?
Such a question considers learning in broader terms outside of those two incidents and to an extent, considers what have the team learnt and how have the team learnt across the whole module? Winstanley defines learning as “acquisition of knowledge/skill that enables the realisation of something new” within “an active process of developing meaning, transferring knowledge into action and developing competence” (2005:3).
I’m sure by now in my reflections, that my learning preferences and styles have been stated, so there is not much value expounding them again, consequently, it is much more interesting to reflect on our team learning preferences, how we are actually learning and the impact of the learning on each individual learner.
To deconstruct the two tasks, task one involved exploring a theory based concept of team coaching in which the team had no knowledge in. As a collective, the task was supposed to motivate us to research the concept, challenge it, interpret an opinion and apply it within our team, providing a conclusion of whether we are able to coach within the team and to evaluate the value of that. We initially identified there was a knowledge gap surrounding team coaching and around the value of coaching overall. This knowledge gap did not provoke collective engagement in the task and to learn more about team coaching, instead within the team frustration was felt, confusion around the concept and aggravation that another theory based task had been given. The lack of knowledge within the group disengaged the collective and the task was completed by three team members, who are not dwarfed by theory based tasks. As such after the task, there was further disengagement as the team felt they’d learnt nothing and still didn’t understand coaching as a concept and the three who had been engaged in the task had expanded their individual knowledge, but struggled to see the benefit for the team as a whole.
Conversely in the finance task, the team identified the huge knowledge gaps in order to complete the task. This involved areas of finance, calculations, equations, theory and spread-sheets, a cross section of skills in which our team are weakest. However, it was not met with frustration and instead our team took a different approach. By this point, we were able to identify strengths within the team and learning preferences, so strategically we exploited them. Theorists were reading the theory to understand the concepts, pragmatists were breaking down the tasks that needed to be done and setting up mini groups to work on and activists kept the momentum and got on with completing calculations. Moreover, we made sure that the learning was spread around and we used it as an opportunity not to simply complete the task, but to challenge and to understand the concepts. We had members working in groups, with one member weaker in that area so they could observe the stronger member and further their understanding. For each calculation we made sure the whole team knew where it came from and we had a few people completing the calculations and then others checking them, meaning that firstly they were right but also, if things were wrong (and they often were the first time, second, third….) we could work out why and put it right as a collective. Then when it came to the construction of the spread-sheet, as no-one was an expert, each group worked with one person supervising, to place their figures in to replicate the equations and calculate the same answers, to try and coordinate the building of the model. As such, every member had a go at inputting on the spread sheet and understanding how it worked.
Consequently, as a collective, we learnt a lot from this task and we would be able to apply the knowledge onto our own business and create a functional model and understand where the appropriate equations came from and why they are needed; something which as a collective, we could not do before. In fact, due to the feedback we requested from Tony Blackwood, we’d be able to complete the task to a higher standard and more effectively. Furthermore, unlike the coaching task, which was instantly discounted, within the finance task, we actually found out within the group we had more expertise than what we originally thought via experimentation and exploring skills and different members were able to bring their own knowledge and experience into the group. Moreover it wasn’t expertise that pushed us through task, but the symbiotic relationship of learning together and motivating each other, within a safe environment. Consequently we have a group of individuals who all learn in distinct ways and attach different interpretations to information, which when brought together brings an added value to the learning experience. Within this task, it was not the completion of the task that was important, but our motivation to make sure we could all do, practice, understand, experiment and learn within the task.
The value in team learning is that it is no longer a process in which I continuously learn in my own preference. I learnt as an individual far more within the team on the finance task, than I did within the coaching task, which I was able to stick to my learning preferences and comfort zones unchallenged. Within the team, we “interact and transform received information” within the team “actively constructing, modifying and revising it” (Nichol 1997). Consequently, as a collective we attach meaning to it but as an individual (and as a team), we benefit from other members revisions, interpretations and modifications, that are outside our sphere of learning (Nichol 1997). Moreover, as a collective we become far more proficient, at adapting our bank of knowledge to new situations, as it is no longer just the replication of one learner, it becomes a collective reconstruction, in which more innovation, experimentation and value is derived to further push the learning process forward (Gibbs 1981).
Learning can be described as a mode of “transformative action” (Moon 1999:116). Consequently, lack of knowledge is not an issue itself where there is the willingness to learn. Moon (1999:116) illustrates the five stages of learning in any situation:
1. Noticing – Identifying gaps in knowledge and enhanced self-awareness.
2. Making sense – ordering ideas and thoughts.
3. Making meaning – New material Assimilated
4. Working with meaning – Guiding further learning, accumulation of ideas and manipulation of knowledge.
5. Transformative learning – Application of knowledge onto new concept, self-motivated.
Considering Moon’s theory as a check list, it can be used to consider if learning, either individually or in our collective team has taken place. This linear progression through learning makes pragmatic sense as in order to learn, you need to acknowledge at some point you don’t know something and need to learn to fill a knowledge gap or that you are actually learning something, in order to apply acquired knowledge in the future. Consequently, this model is dependent on learner engagement with learning, but it can provide a check list to enhance learning self-awareness and an acknowledgement of future knowledge empowerment (Van Grinsven, M and Visser, M. 2011).
Applying this model to our two tasks, within the coaching task whilst our team was able to identify the knowledge gap, only three people engaged and learnt from the activity and collective team learning did not take place, as the team couldn’t make sense of the concept and would not be able to apply the concept in future. Conversely, the finance task, team learning did occur and as a collective we progressed through Moon’s model of learning, with members helping each other make sense and meaning out of the concept, concluding with transformative learning as a collective and on an individual basis.
Consequently, using Moon’s theory of learning, as a model to use diagnostically to assess if collective learning has taken place, it is now necessary to consider why in one task the team engaged and why in the other it refused. Whilst it could be pointed out that a variety of factors could contribute to this including that one task was more business related, the other was heavily theory based and one was more practical and tangible. These conclusions are all true, however I perceive that within the team, there was a shift between how learning was perceived within the group and how the team learning progressed within the five weeks. Learning as a process transformed from not occurring collectively at all and being dismissed, to a symbiotic experience embracing a variety of mediums. It is no longer focused on what the learner, within their isolated personal space, chose to learn and became more about experiential learning and learning through other team members preferences, interactions and learning becomes deeper and more unpredictable in direction and scope (Hills 2001).
Learning is now no longer an “individual self-autonomous experience” (Winstanley 2005: 14) and is much more intertwined with the team and individuals within the team’s learning styles, preferences and approaches to learning. Whilst, I’ve already made the point many times, that my team is full of activists, consequently I consider it of more value to consider other theories, instead of Kolb’s learning cycle (1984) and apply them to our team.
Winstanley et al (2003) states there are four distinctive learning orientations, with learners falling either side of the interpretation of each orientation. As with most models and theories, I find them often simplistic and too involved in the process of labelling, where I consider learning is a fluid process, adaptable to situations. Winstanley’s (2003) theory adds value regardless of its simplistic nature as it explores potential motivations behind learning, an issue that may have been behind the initial discounting of the coaching task and the engagement with the finance task. As such, the key is to identify team motivation for learning and to potentially exploit it in future tasks to try to ensure engagement.
Winstanley et al (2003) theory expounds that a learner can be an:
1. Implementer – Either an experimenter, someone who practices their skills in the open or a concealer, someone who actively hides their skills.
2. Lover of learning, someone with an intrinsic love of learning – Either a seeker, someone who actively seeks out new learning opportunities and reflects on them or a sponge, less active and absorbs from surroundings and others.
3. Badge collector, seeking out a qualification or recognition – Either an earner, someone who works hard to earn a qualification or purchasers, someone who believes they have the right to gain the qualification.
4. Affirmer – Either a validator, an active learner confirming their identity or an observer, passive learning role.
Such a theory provides an interesting frame work when considering the motivations behind learning within our team. Initially in the beginning we had a lot of frustrating disengagement with many members seeking to be taught. As such, the team sought out structured learning sessions with lecturers validating the process and only work which had some element of a contribution was embraced. Consequently, as a unit, no value was seen in what we could learn from each other and tasks that whilst not contributing to our degree, did present a significant learning opportunity which would benefit our business. Applying Winstanely’s theory within the coaching task, collectively the team was displayed itself as a badge collector, advancing the motivation to learn as being about recognition only, and as the task formally wasn’t assessed it was collectively discounted. The finance task also added nothing to our qualification, a part from a learning opportunity, yet learners within the team displayed more of an experimenter, seeker, observer and validator attitude. The difference in behaviour and approach to the task is suggestive that the motivation behind learning was different, with the team advancing the collective learning as a priority above completion of a task that wasn’t assessed.
On an individual level, within both tasks and within my education, I am a seeker, a learner who loves to learn. I seek out knowledge not only because I’m interested in the subject and love to learn (although that is a huge part), but because of “cognitive dissonance”, where my motivation to learn stems from recognising a knowledge gap and acting upon that (Festinger 1957). Whereas, individual members in my team can experience a gap, acknowledge it but have no motivation to fill the gap by learning. Moreover, learning within this module has evidenced to me, I am also a validator; I use learning and knowledge to flesh out my identity. Doing well and working hard is a part of my identity, but I didn’t realise until recently that gaining good marks, beating others (and myself from previous times), is so implicitly important to me and is linked tightly to my self-confidence. Whilst being a seeker makes me learn being a validator makes me highly focused and competitive with the application and interpretation of my knowledge.
However, it isn’t just orientation and preferences that I consider to have significantly altered our attitude towards learning. It’s the progression of group dynamics and attitudes itself; thanks to Belbin, insights and working alongside each other, we have a greater sense of each other and our tasks have forced us as a collective and individually to do things outside of our preferences and to take ownership of our learning (Rogers and Freiberg 1994). Consequently, our team has pushed learning as the goal in tasks, experimenting and supporting each other to learn new things within the team and for the team. This core of support that has developed over the five weeks wasn’t present within week one of our new team for the coaching task; where we approached the coaching task as individuals and faltered; we approached the finance task as a team, exploiting each other and the team in order to learn as a collective. Irrespective of the fact the activity wasn’t “mandatory”; the team’s attitude had changed.
Taking learning within the team and from each other a step further, we can apply O’Connor and Seymour model of competences, by which the learners have unconscious competence, conscious competence, conscious incompetence and unconscious incompetence (1990:27). Applying these broad labels, each team member including myself, will have started the module with a fair idea of what they perceived their competences and incompetence to be. However, team learning challenges these assumptions. Taking the finance task as an example, similarly to the coaching task, the initial assumption was that we don’t know how to collectively do it and no-one has the appropriate skill set. However, within the team we found that we did have competences in certain areas that could be utilised in the task, which we can take forward into another similar task. We also discovered incompetence and gaps in knowledge, which provoked research and reflection pre and post task completion. Moreover, working within the team as a collective and learning, brings to light competences and incompetence that you were unaware of, making unconscious, conscious, which you only can learn from learning with other people (O’Connor and Seymour 1990). These incompetence and competences can be exploited within the group to rectify others incompetence and vice versa. This model of learning is very insular but has a distinctive value as it is people inclusive and is a prompt that team learning is about learning about the team and yourself. It invites feedback as a mode of learn in a non-threatening way, as it becomes all about learning for the team.
Perry ‘s(1999) model takes learning within the team further providing answers for the difference in attitude towards the tasks due to differing attitudes to learning, and further advances my point that learning within the team is no longer autonomous and the group dynamic within learning triumphs. Perry (1999: 198) theory illustrates a hierarchy of learners, in which they progress from tutor dependence to independence becoming more confident and competent. A learner starts at the bottom in “dualism”, believing everything the tutor/teacher says is gospel and seeks out learning opportunities from them; they want to be told things (Perry 1999). The learner then progresses to “relativism”, in which they seek out knowledge, but believe everything they read as fact and they don’t distinguish journal articles as opinions (Perry 1999). Thirdly, the learner move into “commitment”, in which the evaluation takes place and they begin to ask questions and assess a sources validity or motive (Perry 1999). Finally the learner, moves to the top which is “deep learning”, in which a learner strategically asks questions, compares sources and makes their own evidenced judgements out of sought out materials; they can criticise and confidently completely disagree or agree (Perry 1999).
Applying this theory to our team learning, we can consider the team began within dualism within the coaching task, in which a knowledge gap was not filled by the tutor and the team was not confident to collectively fill it themselves, they were waiting to be told the right answer, right opinion or direction to go in. When this didn’t happen, the team disengaged. However, within the coaching task, the team had progressed into relativism, where we exhibited confidence to seek out the knowledge we’d needed, but we did take everything we read as fact and we were unable in the spread sheet model to adapt it into our own interpretation for the task. Hence we ended up with spread sheet that whilst functionally and right, was not quite the right fit for the task. Consequently, Perry’s theory provides an explanation of the change in attitude towards learning, based on growing confidence, psychological safety and the formation of a team (Hills 2001).
On a personal level, I consider I was in between commitment and deep learning. My learning tendencies have been very informed by my upbringing, in which I was encouraged to find things out for myself, question and develop an opinion. My law degree, in which most things I read were highly persuasive, biased, evidenced (no such thing as a balanced argument in law) and had the simply motive of convincing the reader of a legal theory or argument, we were taught to not criticise by looking at reputation of sources and research, but whether we agreed with it and why. This involved reading case law, judgements, opposite sides of the arguments and making a judgement through evidenced and reasoned opinion, with a constructed argument and rebuttal. Consequently, I’m very pragmatic and I struggle to go “on gut feeling”; I’m rational, researched and planned. But this is where, having a team learning culture adds value in our business, as alone I’d be too busy learning, formulating opinions and planning to start the business. As such, having learners within the team at different stages on the hierarchy is essentially a bonus, as I get to be immersed with people who do go on gut feeling, immerse themselves in doing and don’t need to understand a concept before acting. This drives my learning forward and I learn things, I wouldn’t in isolation and puts my learning into action, helping others in the team learn by doing and explaining complex concepts tangibly.
Consequently, team learning enables us to grow, try out new orientations and learning from each other becoming more team and self-aware. As a team of learners, we no longer approach tasks with a “narrow orientation”, only accepting new learning if it relates to what they already know and their “cognitive structure” (Mezirow 1990), as illustrated with the coaching task. As a collective we are now more receptive to foreign concepts and new learning (Mezirow 1990), seeing the finance task as a learning opportunity and engaging. Consequently, the team works through as a collective, where other members can help a narrow orientation learner make sense of the new material and adapting it into their learning preference style. Therefore, variety and differences, learning from each, other becomes the motivator behind team learning (Hills 2001).
By utilising Moon’s model of learning, to distinguish when learning has taken place and when it hasn’t on an individual level and collectively within our team, we will be able to distinguish when learning has taken place. Moreover, we could incorporate the model into our group reflective practice after a task, to assess the extent knowledge has been acquired.
Many of the learning theories above propose why the team successfully learnt as a collective in the finance task and didn’t within the coaching task. Whilst I’m able to utilise learning theories to reflect on the team and on myself, and conclude different things, my personal reflections here enhance further my self-awareness but it is reflections on the team that advances collective learning as the important ideal and a further step, as evidenced in the second task towards a learning culture. But obviously, as just one member, reflecting and theorising on the tasks, I’ve applied theories from my view point and the value I think they add in explaining the difference. However, each theory has the common thread that the value of team learning is ,learning as a team, in which members are motivated to learn by each other and the learning opportunity itself and that everyone’s need to feel active within the learning process. As such, members equally learn from researching, interactions, feedback, questioning, experimenting and doing, alongside from each other. Consequently, team learning becomes more of a journey, in which personal preferences are counterbalanced and cognitive dissonance is approached undaunted as a formed collective. Therefore, the journey is still on going and as a team, we may be at completely different stages within each model by the end of semester two.
Festinger, L. (1957) A Theory of Cognitive Dissonance: Stanford: Stanford University Press.
Gibbs, G. (1981) Teaching Students to learn. Oxford: OUP
Hills, H. 2001. Team-Based Learning, Hampshire: Gower Publishing.
Kolb, D.A. (1984). Experiential learning: experience as the source of learning and development. Englewood Cliffs, NJ: Prentice Hall.
Mezirow, J. (1990) Fostering Critical Reflection in Adulthood – A guide to transformative and emancipationary learning. San Franciso: Jossey Bass
Moon, J. (1999) Reflection in Learning and Professional Development. New York: Routledge Falmer.
Nichol, D. (1997) Research on Learning and High Education Teaching, UC OSDA briefing paper 45.
O’Connor, J and Seymour, J. (1990) Introduction to Neuro-Linguistic Programming: the new psychology of personal excellence. London: Harper Collins.
Perry, W. (1999) Forms of Ethical and Intellectual Development in the College Years: a scheme. San Francisco: Jossey Bass.
Rodgers, C. and Freiberg. H. (1994) Freedom to Learn. 3rd edn. New York: Macmillan College Publishing Company.
Van Grinsven, M. Visser, M. (2011). Empowerment, knowledge conversion and dimensions of organisational learning. The Learning Organisation, 18 (5), 378-391
Winstanley, D et al. (2003) From Learning to Practice. Report of research funded by Imperial College Teaching Research Grants Scheme, Imperial College, London: Tanaka Business School
Winstanley, D. (2005) Personal Effectiveness. London: Chartered Institute of Personnel and Development.
I’ve found this whole process of blogging rather cathartic and funny. So i’ve decided to start a personal blog. It will be very different and focus completely on my ramblings and anything i wish to write about on a day to day basis from my personal life.
Trying to bring my ridiculousness to the masses.
Follow it here, if you like…. here eh
So as it is now January 2014, my individual learning contract time span has elapsed and now seems like an obvious time to review my progress. The learning contract was an essentially good tool, to take stock and reflect on my skill set and set achievable goals in areas I’d like to progress or further build on. Without the contract and the opportunity to break down, how exactly I was going to go about achieving the points, I don’t think I’d have necessarily tackled the personal development points or been able to evaluate my progress effectively. As such, breaking down the points, enabled me to reflect on general statements like “I’m not good at public speaking”, which in their generalisations are unhelpful. The learning contract enables the understanding of which areas of public speaking are challenging and the best way to approach them.
My first point surrounded improving my reflective writing by researching and testing reflective styles. I started off the semester without a structure to my reflective writing. I did initially adopt a structure, but it led me to set the objective to explore other structures as it did not suit my style of writing. By the 14th November, I had explored four different reflective writing structures and researched the practice. The research element gave me a deeper understanding of the practice of reflective writing and cemented further, its value professionally, personally and within business. However, I created my own structure stating, deconstruction, theorising and construction on the basis of my own personal preference.
After practicing my reflective writing and gaining further feedback, this structure seemed appropriate as it provided a structure that wasn’t too rigid and incorporated a prompt to construct something action related at the end of the reflection, which was an area I was previously lacking. Consequently, I think assess my reflective writing pieces through-out my reflective journal, my reflective writing has progressed and improved, stemming from the stages deconstructed in the learning contract. Whilst I will maintain this loose structure within reflective writing in all areas of my life, stating such a structure is only something I will continue to do within my academic reflective writing.
My second point focused on taking on something new and challenging within team tasks and not just relying on my preferences and known strengths, allowing me to fester in my comfort zone. I have consistently taken on at least one new task outside of my skill set, within group tasks. Within team tasks, I have engaged within pitching and presentations, an area I feel greatly uncomfortable in. I have received feedback each time and been able reflect on my performance and incorporate my feedback into the next time. Moreover, the team were able to identify my experience and knowledge within pitching and utilise this in the team tasks.
I’ve also taken on designing tasks, designing presentations and flyers, areas that I tend to shy away from due to lack of confidence. Within one team task, I took the lead on organising the financial spread sheet model and delegating tasks. Through sharing out team (basic) knowledge and giving it a go, receiving feedback from Tony Blackwood, as a team and personally, I learnt a lot about how to approach the task in the future and what worked and what didn’t. Consequently, these challenges have acted as huge learning curves for me within the team and I’ve learnt far more from them, than sticking to what I already know. I’ve discovered hidden strengths in writing pitches and design that I never knew I had, to the benefit of the team; I also pushed the whole team to engage in a task I would not have normally led on and in which no-one had expertise in with great learning results for everyone and I’ve worked on weakness within my presentation style.
This has led me to a further point, of taking a stance within the team to provide ideas and to motivate but not to take over control of tasks when full team engagement is needed. As such promoting learning for the team becomes the priority and not just completing the task at all costs. Moreover, focusing on tasks that are more action orientated has enabled me to further progress and explore my lack of action of orientation; getting involved with the actual doing instead of researching and planning.
My third point surround verbal communication became more complex than first anticipated. I’d considered it was a problem within my preparation for meetings and not having my thoughts as organised as needed. However, one of my more recent reflections on verbal communication expounded, that the issue surrounded so many areas, including my learning preferences, my deep learning preference, my difficulties with verbal communication, lack of self-confidence within self-presentation and historical introversion within groups and frustration. Consequently, my progress on this point, is suggestive, that just approaching a meeting with six points to cover does not tackle the root cause of the problem but is something I could adopt. However, when I’m actually in the situation or under pressure I revert back to old practices.
My verbal communication reflection detailed my research and progress in the area with different practices I can adopt as well as understanding why I approach verbal communication like this. Consequently, it is more about thinking outside of my head and thinking strategically; the question is not “what do I want to tell them?”, but” what do they need to know?” and “how do I engage with my audience?” As such, whilst I feel I am more self-aware in regards to not only my own verbal communication, what effective verbal communication and presentations look like, but also how my poor verbal communication skills within a team meeting make other people feel and why they don’t effectively impart what I’m trying to say. Consequently, this point is a work in progress and I don’t think it can be ticked off as “done” within my learning contract, as what I thought was a singular learning objective, is actually a significant personal weakness that combines many areas I’m not particularly confident in. Whilst I feel more able to move ahead with this, I think I will be better suited to truly review my progress at the end of the year, after continuous feedback from my team as I incorporate and experiment with different communication strategies. Practice makes perfect.
To conclude, the learning contract is certainly a tool I will take forward and utilise professionally in semester two. It has enabled me to tackle three personal development points, further my self-awareness and brings these three points back into the team, engaging in feedback and utilising my learning within the team sphere.